I once translated a research paper by Brant Burleson into plain English because I think his work is so important. Most people don't realize how important it can be to someone you love to listen well, especially when they are troubled by something.
If you listen well, it can really help your loved one. If you don't listen well, it can cause them more trouble than if they'd never talked to you.
Find the secrets Burleson uncovered: How to Listen in a Way That Helps.